Ahead of Prime Minister May’s Tech Investment Roundtable at 10 Downing Street, USA based Salesforce has pledged to invest in growth, innovation and customer success in the UK. Salesforce recently opened Salesforce Innovation Center in Salesforce Tower London and also announced to expand its UK data center.
Salesforce is the global leader in CRM and the company plans to invest more than $2.5 billion in the UK over the next five years.
According to Marc Benioff, Chairman and CEO, Salesforce:
“The UK is Salesforce’s largest market in Europe and our commitment to driving growth, innovation and customer success in the region has never been stronger. With this significant investment, we are well positioned to pursue the incredible opportunity for Salesforce, our customers and partners in the British market.”
Prime Minister Theresa May also added the following about the announced investment:
“Salesforce offers a wonderful example of the benefits a successful technology company can bring to the UK economy, and I welcome their continued investment which will create interesting and high-skilled jobs for our workforce. The UK is already home to some of the world’s most innovative technology companies, and we will continue to drive investment in the sector through our modern Industrial Strategy.”
Salesforce is not only the number one Customer Experience and Customer Relationship Management provider in the UK, but is also the fastest growing among the three largest enterprise software vendors2 in the region, according to Gartner Inc.’s May 2018 Market Share: Enterprise Application Software, Worldwide, 2017 market share report, based on 2017 total software revenue.
Tony Ackroyd, Director of Operations & Customer Services, DVLA had to say the following about Salesforce UK operations:
“Salesforce has been a trusted partner for the digital transformation of our Contact Centre, which helped accelerate productivity and engagement across our teams. With Salesforce, we are able to deliver a leading experience to millions of drivers and vehicle owners across the UK and drive ongoing innovation across our customer service teams.”
Headquartered in the US, Salesforce is the global CRM leader that empowers companies to connect with their customers in very innovative way. Salesforce has been named the best company to work for nine years in a row in the Fortune 100 companies by Fortune.